Greenville Health System is committed to bridging communication and cultures compassionately and innovatively for the patients, families and communities we serve. That’s why GHS’ Office of Diversity is pleased to offer translation and interpretation services for free to patients who need them through the Department of Language Services.
GHS is one of the few health systems in the nation that features a team of in-house translators. This team translates a wide variety of GHS documents to ensure that patients with limited or no English proficiency have access to print materials. In Fiscal Year 2013, the team translated approximately 280,000 words!
The department boasts a team of 42 qualified medical interpreters who provide services in person, over the phone or by video—totaling nearly 68,000 encounters in FY 2013 alone. These highly trained interpreters serve GHS hospitals, outpatient facilities and physician practices and are stationed on-site at several locations.
Each year, our interpreters …
In addition to Spanish, commonly requested languages include …
Patients can request an in-person or over-the-phone interpreter anytime by calling (864) 455-HOLA, which provides access to more than 200 languages.
Greenville Health System also is committed to workforce diversity and has received numerous recognitions for establishing programs that promote diversity at every level of the organization. This year, for example, GHS was named one of the top 50 companies for diverse managers and women to be employed, according to Diversity MBA Magazine—and was the only healthcare provider in South Carolina to make the list.
For an overview of how we look by the numbers—such as age, ethnicity and gender—see below.